Data Center Operations & Maintenance
Keeping Mission-Critical Infrastructure Available, Secure and Optimized
01/Business challenge
Keeping Mission-Critical Infrastructure Available, Secure and Optimized
EPESOL supports customers beyond initial implementation through ongoing data center operations, maintenance and infrastructure lifecycle services.
Our operational services are designed to improve availability, accelerate incident resolution, maintain platform health and provide customers with a consistent engineering capability across the infrastructure lifecycle.
02/Capabilities
What we deliver
Operations & Monitoring
- Data Center Network Operations
- Infrastructure Health Monitoring
- Network Performance Monitoring
- Capacity Management
- 24×7 Monitoring Options
Maintenance & Lifecycle
- Preventive & Corrective Maintenance
- Hardware Health Checks
- Software & Firmware Lifecycle Management
- Configuration Backup
- Network Optimization
Incident & Change Management
- Incident & Problem Management
- Root Cause Analysis
- Change Management
Support Model
- Remote Technical Support
- On-Site Engineering Support
- SLA-Based Support
- Vendor Coordination
- Hardware Replacement Coordination
03/Architecture
How it is engineered
A reference view of the architecture our engineers design, build and validate on this kind of programme.
04/Lifecycle
How we run the engagement
Operational lifecycle
- Monitor
- Detect
- Analyze
- Resolve
- Optimize
- Report
- Monitor
- Detect
- Analyze
- Resolve
- Optimize
- Report
Talk to an EPESOL Expert
Tell us what you are building. We will bring engineers who have designed, migrated and operated this kind of environment before.